Medical insurance and billing can easily become overwhelming, especially during an emergency. At Village Emergency Centers, our compassion does not only extend to your health care but also your wallet. We pride ourselves on having SIMPLIFIED, TRANSPARENT, & FAIR billing practices for all our patients.
If you have a high deductible, we will work with you and offer several cost-reducing options to keep your medical costs as low as possible. We also offer flexible payment options to take the burden off and ease your concerns.
We offer discounted cash rates for all our Medicare and Medicaid patients.
We offer very reasonable low-cost self-pay options which are significantly less than hospital ER bills.
Federal Law, The Affordable Care Act, requires health insurers to reimburse all emergency medical facilities and providers on an in-network basis (i.e., use in-network deductibles, co-pays, and co-insurance rates) for all emergency medical services.
Your ER copay.
An EOB (explanation of benefits) is the letter you will receive in the mail a couple of weeks after your ER visit. IT IS NOT A BILL—it’s simply an explanation of what your insurance covered for your visit. The EOB does not necessarily reflect what you will be billed. If you have any concerns or questions, please call our billing department at 713-526-2320.
The care that Village Emergency Centers provides doesn’t end when you leave the ER. Too many urgent care clinics and free-standing emergency rooms stick patients with huge bills to pay while they recuperate. We strive to be different. In addition to top-notch emergency healthcare, all of our patients also receive simple, transparent billing for all ER services. As part of our pledge to offer complete care, we hold ourselves accountable to the following billing manifesto:
Here’s what we know for sure:
We pride ourselves on having SIMPLIFIED, TRANSPARENT, FAIR, and COMPASSIONATE billing practices. We believe in flexible billing. We want to live in a world where people are treated like patients, not like paychecks. We will treat you as a patient in need of medical care above all else, and we proudly have a NO WAIT-NO WORRY policy for our patients.
If you are UNINSURED, we offer competitive self-pay rates that are significantly less than Hospital ER bills.
If you have a HIGH DEDUCTIBLE, we will work with you and offer options to keep your medical costs as low as possible.
We embrace fair and transparent compensation. We want nothing more than to provide exceptional healthcare with timely, accurate, and fair billing. WE CARE DEEPLY ABOUT YOUR HEALTH AND YOUR WALLET.
We feed off the positive experiences of our current and past patients. We will be responsible for our promises. WE WILL SHOW THE WORLD what transparent and fair billing practices look like.
NOTICE OF FEES – Village Emergency Centers, are in compliance with Senate Bill 425, effective January 1, 2016, and modified by House Bill 3276, effective September 1, 2016, please notice the following:
(1) Every Village Emergency Center (River Oaks, Katy, Clear Creek ER’s) is a freestanding medical care facility;
(2) Our rates are comparable to a hospital emergency room and we may charge a facility fee;
(3) Our physicians may or may not be a participating provider in your health plan provider network; you may need to check with your healthcare benefits provider;
(4) Our facility is not a participating provider in any health benefit plan provider network. However, by state law your health insurance company is required to process your emergency visit at in-network benefit levels;
(5) Your physician providing medical care today may bill separately from the facility for the medical care provided to you.
Do you have any questions about your bill? Contact us anytime at 713-526-2330.